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SUSTAINABILITY POLICY

Tourism in harmony with the environment and the local culture

In addition to our commitment to our clients, we are also aware of our obligations to those who
work directly and indirectly to support our work. Our employees, local community, partners and
suppliers are key parts of our success and we are committed to sharing it with them. In addition,
we know the importance of nature, whether local or global, to both the sustainability of the hotel
and our own sustainability as part of it.

With this in mind, we decided to work on these pillars to create and develop a sustainability
programme for our hotel, working tirelessly on it over the last few years.

You will find detailed information in our Sustainability Report and in the following policies.

We kindly ask you for the active support of our policies and in case you have further suggestions
for us regarding our efforts regarding the sustainability of our hotel
you are very welcome to contact us at our e-mail
[email protected]

The Management of Anissa Beach & Village Hotel, based in Anissaras, Municipality of Hersonissos, Crete, in the context of its actions to ensure a sustainable way of operation of the hotel & having in mind the provision of high quality services aiming at a better future for itself and the local community, has formulated the following policy for sustainability.

The Hotel and its Management are committed to:

  • protect the environment at local and international level to the extent necessary
  •  properly utilize the resources it uses for its operation
  • respect the local community in which it is integrated, the culture, history, customs and traditions and the people who constitute it
  •  integrate and protect the local community and its characteristics actively
  •  respect and protect the employees and the guests of the hotel
  •  comply with any legislative or other requirement to which its activities fall and is related to ensuring the sustainability of the society included

Based on these commitments, the Hotel has developed:

In order to achieve these, the company proceeds to:

  • develop targeted actions described in each policy
  • the adoption of international standards and the design of targeted management systems to achieve individual objectives
  • inform all the bodies with which it cooperates and/or is associated about the actions it has developed.
  • the training and sensitization of its staff aiming at their active participation
  • inform the customers about environmental actions in order to encourage their active participation

Staff at all levels of the company are aware of the Sustainability Policy
of the Company and is obliged to contribute to its Implementation.
The Management of the Company is committed to supporting the implementation of the Policy.

01/12/22
Hotel Management

FOOD SAFETY MANAGEMENT POLICY

Quality and safety for our guests

The Management of the Anissa Beach & Village Hotel, located in Anissaras of Crete, as part of the actions taken in order to manage food safety, having as its guiding principle the provision of high quality services, the sustainable use of food and the safety of its customers, has formulated the following Food Safety Policy.

The Hotel and its Management are committed to:

  •  provide food & beverages of high safety and quality
  •  ensure them from hazzards, protecting the health of the guests and consumers as a whole and to ensure the bilaterally agreed requirements of the customers for food safety
  • comply with the legislative and regulatory provisions

 

For the success of the above, the company takes care of:

  •  To use excellent raw materials from evaluated suppliers (Sustainable Procurement – page 1, page 2)
  •  To train the staff who handle food on matters of food hygiene and safety.
  •  To monitor the quality of its products by strictly applying the Food Safety and Hygiene System in accordance with the international standard ISO22000
  •  To review the suitability and effectiveness of the Food Safety Management System it implements.
  •  To monitor and control its activities, having established measurable objectives.
  •  Address communication issues appropriately
  •  To monitor and control its activities, having established measurable objectives.
  •  To Address communication issues appropriately
  •  To monitor its customers and ensure the documentation of their opinion regarding the level of products and services it offers
  •  To analyze the data produced with the aim of continuous improvement of the hotel and the final satisfaction of the customer.

 

The security policy is reviewed for continued suitability.
The food safety policy is communicated, implemented and adhered to at all levels & our staff at all levels and our suppliers are aware of the Hotel Food Safety Policy and are obliged to contribute to its implementation.
The Hotel Management is committed to support the implementation of the Policy.

20/03/2019
Hotel Management

Covid-19
MEASURES OF PREVENTION

We are here for your safe holiday in Crete

Dear guests,

We would like to inform you that the Greek government decided on 04.04.2023 to lift all measures regarding COVID 19.

The Management of Anissa Beach & Village